Messaging Template Sections
Some message templates have "sections" in them which are identified by section tags. Not all section tags will need to be used by all users. This page outlines the different sections, what their purpose is and provides links to the pages on how to use them.
This training session will provide the messaging example to display information for the Itinerary Services Section.
The message sections covered
- Services Section. These tags define the points in the template where the message body or lines begin and end - i.e., the individual service detail. Other section tags can be inside the Services tags.
- Service Cancellation Penalties Section. This section allows the output of a products cancellation penalties, in conjunction with service details and dates etc.
- Assignments Section. The assignments section is where details of any Driver/Guide/Vehicle assignments can be formatted.
- Allocations Section. This section is where details of allocations (a.k.a. inventory/block/allotments) can be output.
- Attachments Section. This section is used to specify the location and name of any file(s) that are to be attached to the message when emailed.
- Service Summary and Pax Breaks Section. These sections allow the value of services in a booking or PCM to be summarised in the message header or tail.
- Optional Services Section. Optional Services can be output in messages using the OPTIONALS and OPTIONALSERVICES section tags.
- Itinerary Section. The ITINERARY and ITINERARYLINE tags are used to output details of different itineraries within a Group Booking.
- Air Ticket Section. The sections SECTORS and TICKETS allow air ticket details to be extracted from air services that have been inserted into a booking via the PNR Import process.
- Room & Name List Section. Pax Names and Rooming Lists can be included in messages - both FIT & Groups - by using the Room & Names Sections.
- Debtors Invoice & Credit Notes Section. The formatting of invoice (and credit note) templates is relatively simple. The templates use a LINES section to indicate where the transaction lines start and end and anything outside of those is considered to be the Header or Tail. A Tax Summary can also be incorporated at Header or Tail level if required.
- Agent - Debtor Statement Section. Agent Statement templates have different ways they can be formatted and there are three section tags available to assist with formatting.
- Cheque/Remittance Advice Section. Cheque's, Remittance's and combined Cheque/Remittance advices can have template(s) created allowing these documents to be output on pre-printed stationery.
- EFT Template. The templates required for EFT payment files is different to other template construction, in that they must defined in the NX editor (not MS Word).